Maju88 Privacy Policy – Malaysian User Data Protection

1. Introduction

Maju88 ("we", "Platform") is committed to protecting the privacy of every user who uses our services. This Privacy Policy clearly and transparently explains how we collect, use, store, and protect your personal information when you register, log in, or use any feature of the maju88 platform — whether through our website or mobile app.

By registering or using the maju88 platform, you agree to the terms of this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of the platform and contact us to request account deletion.

This policy should be read together with Terms and Conditions maju88 constitutes the entire agreement between you and our platform.

2. Data We Collect

Maju88 collects two main categories of information from users — information you provide directly and information collected automatically while you use the platform.

Information You Provide Directly:

• Full name, date of birth, and identification card number (for KYC verification).
• Email address and mobile number used for registration.
• Residential address and postcode.
• Bank account or e-wallet details for deposit and withdrawal purposes.
• Copies of identification documents (IC, passport) submitted during the KYC process.

Information Collected Automatically:

• IP address, device type, operating system, and browser version used.
• Game session data includes date, time, game type, and wagering amount.
• Deposit and withdrawal transaction history.
• Login data includes the time and location of access.
• Cookie data and preference settings stored on your device.

3. How We Use Your Data

The data we collect is used solely for legitimate purposes to ensure you receive the best service on the maju88 platform. The following outlines the purposes for which your data is used:

Maju88 does not use your data to make automated decisions that could negatively affect you without appropriate human review.

4. Information Sharing

Maju88 takes seriously its responsibility not to disclose your personal information to external parties without strong and legitimate grounds. Your data may only be shared in the following circumstances:

• Payment Service Providers: Transaction information required to process deposits and withdrawals is shared with approved payment providers bound by confidentiality agreements.
• Regulatory Authorities: If lawfully requested by Malaysian authorities or the relevant regulatory body, we are obligated to provide the required information.
• Fraud Prevention: In situations involving suspected fraud, money laundering, or other illegal activities, relevant data may be shared with law enforcement agencies.
• Technical Partners: Infrastructure and technical service providers who help operate our platform may have limited access to data strictly necessary to perform their designated tasks.

5. Cookies & Tracking Technologies

Maju88 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.

Types of Cookies We Use:

• Essential Cookies: Required for core platform functions such as login, user sessions, and security. These cookies cannot be disabled.
• Performance Cookies: Collects information on how you use the platform to help us enhance the user experience.
• Functional Cookies: Saves your preferences such as language, display settings, and login details so you don't have to re-enter them each time.
• Analytics Cookies: Helps us understand overall usage patterns for continuous platform improvement.

You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect certain functions of the maju88 platform.

6. Data Retention Period

Maju88 retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by applicable Malaysian law.

• Active account data is retained for as long as your account remains active on the maju88 platform.
• After account closure, basic account information is retained for a minimum of 5 years for anti-money laundering legal compliance purposes.
• Financial transaction records are retained for 7 years in accordance with Malaysian accounting and financial law requirements.
• Customer support communication logs are retained for 2 years after case resolution.
• Verified KYC documents are retained for the period required by the relevant regulatory authority.

Once the designated retention period has elapsed, your data will be securely deleted or anonymised so it can no longer be associated with you as an individual.

7. User Rights Over Personal Data

As a maju88 user, you have the following rights regarding your personal data, in accordance with the provisions of the Malaysia PDPA 2010:

8. Data Security

Maju88 implements comprehensive technical and organisational security measures to protect your personal data from unauthorised access, loss, misuse, or accidental disclosure.

• Data encryption in transit using TLS 1.3 protocol and 256-bit SSL.
• Data encryption at rest for all sensitive information in our database.
• Role-based access control (RBAC) ensuring only authorised staff can access user data.
• Periodic independent security audits to identify and address any vulnerabilities.
• A real-time threat monitoring system that detects and responds to suspicious activity.
• A comprehensive incident response plan to ensure we act swiftly in the event of any data breach.

While we take all reasonable steps to protect your data, no system is entirely foolproof. You also play an important role in keeping your account secure by maintaining a strong password and not sharing your login credentials.

9. Third-Party Links

The maju88 platform may contain links to sites or services operated by third parties. This Privacy Policy applies solely to the maju88 platform and does not cover the privacy practices of any other site.

Maju88 is not responsible for the content, privacy policies, or security practices of any third-party site. We encourage you to read the privacy policy of each site you visit separately.

10. Privacy Policy Amendments

Maju88 reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or service improvements. Each new version will be displayed on this page along with the latest update date.

For amendments deemed significant — such as changes to how we use your personal data — we will endeavour to notify you proactively via in-platform notifications or your registered email.

It is your responsibility to review this page periodically. Continued use of the maju88 platform after any amendments are posted indicates your acceptance of those changes. If you do not agree with the amendments made, you may close your account by contacting our support team.